What is your Return Policy?
We will not be accepting returns at this time. Please make sure that you select the right item(s).
How long does shipping take?
Depending on your location, our accessories may take up to 3-5 business days. Our closures, frontals, bundles and wigs may take up to 7-14 business days for shipping and delivery being that all hair orders are pre-orders.
Unsatisfied and/or damaged product(s)?
If you answered yes, upon receipt of your order, if you are not completely satisfied or your product was delivered damaged, please contact us via email at tkessentialsbeautycollection@gmail.com within 14 days of purchase for an online store credit towards your item. All charges and fees are NON-REFUNDABLE.
What type of hair are you selling?
Our bundles, closures, frontals and wigs are 100% virgin human hair. Our hair is soft with little to no smell and tangle free. The wefts are double wefted with minimum to no shedding.
Can I color my hair?
Yes. Shedding may happen, which is normal. Excessive shedding and improper washing will result in damaging the hair. Please be sure to color your hair correctly.
Can I wash my bundles before installing?
Yes. If you don’t have a routine for washing your bundles, try this: Saturate the bundles with conditioner and leave on for about 10 minutes. Then, detangle the hair with a detangling brush or wide tooth comb and rinse with lukewarm water. Then, let the bundles air dry.
Privacy Policy
We are dedicated to protecting everyone’s privacy. We will not disclose any information to any third party and this includes order details and payment information. Your security is very important to us. We will assure you that all sensitive information will be handled with care. Our site is a secure network.